Hung My
Nguyen
Experienced, adaptable and highly motivated professional with strong people skills and broad hands-on experience across multiple industries.
Strategic Mindset & Adaptability
Why Hire Me?
With diverse work experience across multiple industries, I bring a unique blend of adaptability, maturity, and reliability to every project. My professional journey has equipped me with the skills to navigate complex challenges while maintaining a customer-focused attitude.
I am a fast learner with strong communication skills, a high sense of responsibility, and a detail-oriented mindset. My ability to multi-task efficiently in remote and fast-paced environments ensures that I deliver excellence regardless of the industry.
Fast Learner
Communication
Responsible
Detail Oriented
Multi-tasking
Professional
Adaptability
Reliability
Professional Narrative
2024 — PRESENT
English Instructor (Part-time, Online)
Study Abroad Center- • Delivered Duolingo English Test (DET) preparation courses for students planning to study abroad.
- • Designed structured learning pathways tailored to individual student levels, from beginner (A1) to intermediate (B1).
- • Guided students in improving core skills, with a focus on practical communication and test performance.
- • Provided step-by-step instruction and support, helping students understand requirements and complete learning tasks effectively.
- • Monitored student progress and adjusted learning plans to ensure consistent improvement.
- • Maintained regular communication with students, ensuring engagement and timely feedback.
09/2025 — 01/2026
Project Development Executive
Hoang Phuoc Housing Construction Company- • Tracked and managed project documentation for multiple real estate developments, ensuring all records were complete and submitted on time.
- • Coordinated with local government authorities to obtain legal permits and required approvals for project implementation.
- • Organized meetings, recorded minutes, and followed up on action items to ensure project progress aligned with planned timelines.
- • Monitored project execution and proactively handled arising issues across departments.
- • Supported investment tracking by monitoring capital allocation and calculating estimated return on investment (ROI) for ongoing projects.
- • Prepared structured reports on project status, financial performance, and risk factors for internal decision-making.
- • Participated in evaluating new investment opportunities, including non-real estate projects (e.g., organic farming), by analyzing feasibility and potential returns.
05/2024 — 01/2026
Personal Assistant to Foreign Investor (Remote)
Taiwan-based Investor Portfolio- • Sourced and evaluated commercial locations for arcade business expansion, including negotiations with shopping malls and landlords on leasing terms.
- • Coordinated with premium real estate sales teams in Ho Chi Minh City to support resale activities of invested properties.
- • Managed and tracked transaction documentation, contracts, and payment progress across multiple investment deals.
- • Acted as a key liaison between the foreign investor and local partners, ensuring clear communication and timely updates.
- • Monitored deal pipelines and followed up with stakeholders to ensure progress and issue resolution.
- • Supported additional executive projects, including event coordination and operational logistics.
2020 — 2024
Operations Coordinator & Executive Assistant (Remote – U.S. Market)
Always Care Co.- • Managed and maintained client documentation related to U.S. insurance and healthcare programs, ensuring all records were accurate, complete, and easily accessible.
- • Assisted Vietnamese clients in completing and understanding complex U.S. forms, including 1095-A and 1099, ensuring compliance and accuracy.
- • Coordinated with U.S.-based agencies (Social Security offices) to support applications for Medicare and Medicaid programs.
- • Liaised with hospitals, nurses, and insurance providers to schedule medical check-ups and support client healthcare processes.
- • Handled insurance claims and followed up with providers to ensure timely reimbursement for clients.
- • Monitored and tracked client case progress across multiple stages, ensuring deadlines and documentation requirements were met.
- • Proactively followed up with clients via phone and email to collect missing information and resolve issues.
- • Acted as a key point of contact between clients, internal teams, and external partners in a fully remote, fast-paced environment.
- • Maintained a high level of accuracy and attention to detail in all documentation and client records.
2013 — 2019
Banking Officer
VietinBank – Ho Chi Minh City- • Rotated across multiple functions including Customer Service, Retail Banking, and Accounting Operations, gaining broad exposure to banking processes.
- • Guided and assisted customers in completing financial applications and documentation, ensuring accuracy and compliance with internal procedures.
- • Processed loan applications, conducted preliminary credit assessments, and supported property appraisal and loan documentation review.
- • Evaluated merchant eligibility for POS systems and supported onboarding of card acceptance units.
- • Handled credit card services, including application processing, customer support, and issue resolution.
- • Executed daily counter transactions, including deposits, withdrawals, and cashless payments, ensuring accuracy and adherence to banking regulations.
- • Maintained and updated client records, ensuring all documentation was properly filed and easily retrievable.
- • Cross-sold financial products, including insurance and banking services, contributing to business growth.
- • Ensured high accuracy and risk control in all financial transactions and customer records.
Core Competencies
Admin & Filing
Document Management & Filing Systems. Administrative Coordination.
Communication
Client Communication & Follow-up. Business Email (English).
Finance & Ops
Financial Transactions & Reporting. Process Optimization & Workflow Tracking.
Technical Tools
Microsoft Office (Excel, Word). Professional PDF Tools.
English B2 (VSTEP 7.5)
Professional Working Proficiency
Chinese Basic (HSK 2)
Foundational Communication
Honors & Certificates
Employee of the Year
Always Care Co. // 2020 — 2024
Employee of the Month
VietinBank // HCMC
Teaching Methodology
Grade: Excellent
Study Abroad Consulting
Professional Qualification
Academic Background
Master of Business Administration
UEF, HCMC // 2018 — 2020Bachelor in Finance & Banking
VHU, HCMC // 2010 — 2014HMN
Ready for the next chapter?
Nguyen Chi Thanh St, An Dong Ward, District 5, Ho Chi Minh City